Vine Republic Shipping Policy
Returns
If there is any problem with your order, we want to hear about it. Please note, any problems with the receipt of your package must be called in to us within 7 days of the delivery date! If you suspect the bottle is bad, please just put the cork back in the wine leaving the contents of the wine in the bottle. We can't take back any empty bottles! If you find any errors regarding type of wine and vintage, please call (908) 233-1133 or send an e-mail to vinerepublic@aol.com right away. Vine Republic will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and then send out a replacement package to you. For this reason, it is vital that you let us know of any error immediately to ensure the fastest delivery of your new shipment.
Signature Policy
You must be 21 years of age or older to purchase wine from Vine republic.com .All packages sent out by Vine republic.com REQUIRE a signature upon delivery. It is highly recommended that you provide us with a business shipping address for the best service. Customer comments on their order such as "Please leave on back porch" or "Please leave at front door" will be ignored! We will not be able to refund any shipping charges if your package comes back to us because there was no adult to sign for the wine!
Damaged Packages
If you receive a notification from UPS.COM concerning your package being damaged during transit, you must refuse your order upon arrival and notify Vine Republic immediately.You assume responsibility once you sign the release form.We cannot credit or refund you without the return of the broken goods. Please contact us at (908) 233-1133 or email us at vinerepublic@aol.com concerning damaged packages.
Summer Shipments
If you place an order during hot conditions there is a high risk of damage to your wine. We suggest that you leave a note in shipping instructions to have your shipment held until the cooler weather arrives. Please note that if you do not specify a later date your order will be sent out that week.